Social Perceptiveness
Understanding people's reactions.
Time Management
Managing your time and the time of other people.
Active Listening
Listening to others, not interrupting, and asking good questions.
Coordination
Changing what is done based on other people's actions.
Quality Control Analysis
Testing how well a product or service works.
Complex Problem Solving
Noticing a problem and figuring out the best way to solve it.
Persuasion
Talking people into changing their minds or their behavior.
Writing
Writing things for co-workers or customers.
Speaking
Talking to others.
Critical Thinking
Thinking about the pros and cons of different ways to solve a problem.
Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Active Learning
Figuring out how to use new ideas or things.
Management of Personnel Resources
Selecting and managing the best workers for a job.
Mathematics
Using math to solve problems.
Instructing
Teaching people how to do something.
Production and Processing
Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Personnel and Human Resources
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Reading Comprehension
Reading work-related information.